Inability to manage existing software projects, there is a possibility of hearing comments like the task done is not what is initially planned. In some instances, some project managers request for countless revisions until the agreed plan is achieved. Oftentimes, project failure is common, so an overhaul is expected.
#2 Always listen to what your stakeholders suggest or comment.
Ensure to have two-way street communication with your team. Identify where your difficult stakeholders are trying to say. Learn to put yourself in their shoes to enhance their motivation and goals.
Take an extra effort to know where they are coming from. When they seem frustrated, identify whether their needs meet your project's objectives. They might want things to be done in a unique way. Seek common ground.
In summary, everyone wants to feel they are well-understood and that their comments matter. Below are some approaches to let your stakeholders they are valuable:
- Assign staff with roles that best fit their interests and talents.
- Always ensure fair treatment to everyone. Show respect even when during arguments.
- Recognize good performance, especially those exemplifying positive behavior.
- Promote good training and mentoring to all parties concerned.
- Enable staff opportunities to share their insights and suggestions with the team and assist to make decisions.
- Always communicate with your stakeholders.
#3 Spend time to meet everyone personally.
Allot a schedule when meeting with difficult stakeholders in person. Meeting face-to-face individually eliminates the pressure off and let them feel more comfortable about themselves. This enables clear and calm discussions.
Be open to exploring their points of view and suggested solutions. Ask politely in case they do not like your plan. Use open-ended questions when asking their opinions and how they feel about the progress of the project.
Also, one-on-one meetings with your stakeholders reduce negative opinions from influencing others about the project. In case there is negative feedback, it is best to handle the situation professionally and one-on-one with the people concerned.
#4 Know what makes your stakeholders motivated.
Identify the probable cause of your stakeholders’ potential resistance. They might be interested in how the budget is being managed. Some may feel anxious as the project is not what they envisioned. Take some time to discuss their worries and doubts, especially if they have to report the ongoing activities to the board of directors. Responding positively to any form of resistance will eliminate possible compromises. Ensure a win/win solution and complete the project on time.
Going forward
Listen to what your stakeholders have to say. Strive to meet their demands within your full capacity. Letting them feel heard, valued, and appreciated builds trust and rapport. Establishing lasting relationships and learning what motivates them to take effort. In the process, this makes things easier. Projects succeed when everyone is on board and works on the same page.
