Quality Assurance (QA) Testing Outsourcing

In conventional manufacturing, quality control (QC) identifies and rejects products with defects at the assembly lines. Meanwhile, quality assurance (QA) focuses on preventing product damages or defects. The main objective of both QA and QC is to enhance production in the initial process and eliminate failures in the early stages.

In IT product development such as software or website creation, you should not worry about the quality of raw materials like in manufacturing. However, QA testing is a critical factor in developing a software product to avoid issues and provide customer satisfaction.

Most end-users will only provide you one chance to prove your capability as a third-party provider and to get things right. Otherwise, when you rush in releasing a substandard product to the market, this can put to waste all your investment.

Outsourcing IT QA testing

Generally, IT QA testing is the method of validating and double-checking any IT product through a third-party vendor for any mistakes, points of failure, and issues prior to getting it to go live.

To ensure that your end users are satisfied with your finished product, you should eliminate as many bugs as possible that can be easily found in your software. Eventually, these might cause damage to your reputation as an outsourced IT vendor. QA testers are tasked in running your app or website to check potential errors while using the product in real-life situations or settings before your users can use the product.

Why QA is vital for software development

One essential factor of software QA testing outsourcing is to hire a third-party company to validate the software quality at every stage of the development process.

This principle holds true with QA in producing physical goods. By ensuring the quality of raw materials, this can prevent the proliferation of defective products starting from the assembly line, followed by executing the best practices during code writing and remove several programming bugs.

Types of software QA testing

Software QA testing can be classified into two areas such as functional testing and performance testing.

Functional testing.

This software testing method checks that all systems are properly implemented as expected. Each part of the user interface functions well as intended. All the managed data by the program are accurately processed.

Performance testing.

This software testing method executes an application in different situations where the programs work well. This process involves checking the response and transaction times, assessing the volume to identify how the system manages the different volume levels, and stress testing to evaluate how the system is managed despite lacking resources.

QA website testing

Web development QA testing involves various aspects:

Browser testing.

Websites are evaluated in different popular browsers to ensure that they appear and work on the page. This means doing some tests on various sites like Chrome, Internet Explorer, Firefox, and Safari.

Device testing.

Most end-users will access your website using their mobile devices. It is vital to test on different widely used devices to ensure it looks good and functions as expected on every device. There is a possibility that your site works well on the iPad but does not look good on a smaller smartphone screen.

Link validation.

All links should be active and working properly. They should direct the users to the right destination. Both internal and external links should lead to the correct page of your site or target website.

Online form validation.

All your website forms should be thoroughly checked to ensure all the text fields are working properly. All the buttons are functional, and the required columns ask the user to fill them up when left blank. Also, it is essential that all gathered data are stored in the right format and drive.

Email notification checking.

In case an online form is being filled out, this should alert an email notification sent to a specific individual in your organization or other automated process informing someone of a newly created data.

Visual consistency monitoring.

Your company website must have a consistent appearance in any browser. The page fonts and colors should be uniform in style and nothing appears awkward or out of place.

Web app penetration testing

A web penetration test deals with hiring a hacker or group of hackers that will try to get access to your online systems. Web apps that collect usernames, passwords, emails, and other confidential data are the best targets for real-world hackers.

QA testing can save your resources

QA testing outsourcing investment is a key step in your entire strategy for software product development. By providing an adequate allocation of your available resources to QA testing outsourcing, this can minimize your total development costs while encouraging increased growth.

Lower development Costs

Finding and removing the bugs at the initial stage of testing enables the development to work as expected without the hassle of eliminating the cumbersome code. Catching issues earlier translates to fewer code lines that require recreating them down the line. This saves many man-hours in early development costs.

Finding and removing the bugs at the initial stage of testing enables the development to work as expected without the hassle of eliminating the cumbersome code. Catching issues earlier translates to fewer code lines that require recreating them down the line. This saves many man-hours in early development costs.

Quicker growth

Your customers seek instant product satisfaction. If it would take them a long time to achieve it, they will move and find other business partners elsewhere. Rushing to release a defective code to the market can put a toll on your business permanently. Many potential customers will be turned off to try your product and eventually will kill your project’s momentum.

Introducing a minimum viable product (MVP) with simple features is a great technique to get some momentum and note how your target market will respond. However, it is inevitably critical to make a good first impression by having an MVP that offers a better user experience and something that does not easily crash or get damaged.

You only have limited time to make a first good impression. Your QA testing outsourcing investment will ensure you can keep your customers by providing a reliable product. This provides you the chance to confidently deliver a market quality product while continuing to develop traction.

Software QA testing outsourcing

Software QA testing outsourcing means that you no longer need to recruit a full-time QA engineer in your development team.

Many IT QA testing services are being outsourced or hire on an hourly or per-project basis. Software QA testing outsourcing, like app development outsourcing, is oftentimes the favorable solution for startup companies and those developing a digital product under budget constraints.

Why it is best to outsource QA testing

There are five good reasons for outsourcing QA software testing:

Save money.

The first reason for hiring an outsourced QA testing is cost savings. By hiring outsourced staff, you ensure keeping reduced overhead costs. Also, QA testers like European countries such as Belarus are offering much lower hourly rates than American vendors or Western Europe counterparts with the same expertise.

Optimize working time.

In outsourcing your QA testing team, you save a good number of man-hours in executing a project. This supports your in-house software developers to focus more on their main tasks without thinking on QA testing components. The outsourced skilled QA team will conduct the testing tasks efficiently.

Promote objectivity at testing.

With outsourced QA testers in your team, they will be more objective in doing their tasks compared to your in-house software engineers. When pride and familiarity hit your in-house software developers, these factors make them less efficient in undertaking QA testing. It best recommended to let this job be outsourced to a third-party vendor.

A good outsourced QA testing team will do its best to search all bugs and focus on checking the website or app and eliminate flaws that need to be fixed.

Relying on in-house software developers, they are less likely to identify bugs as they are more focused to make things work in the development process. They refrain from anything that may hurt their ‘baby’ project. Also, too much familiarity with the apps’ inner workings, they might not look at it from the point of view of a new user.

QA specialization.

Outsourcing your QA testing enables you to handover the burden to the specialists. Being skilled in QA processes provides dedicated QA testers the edge in delivering efficiency and thoroughness in software validation.

Flexibility and scalability.

In case your business expands, you can always ask an outsourced QA team for any changes and quickly scale up based on your project needs.

At the same time, with a stable product that is ready for market release, easily downscaling it can be executed and implement a more limited QA testing for any app updates. You might be surprised that outsourcing a QA team is quite affordable and easy to facilitate.

Best approaches in outsourcing Agile development QA testing

In adopting Agile development technologies, outsourcing may initially seem to contradict with your process. However, this should not always be the case. Through some best practices, you can successfully employ an outsourced QA testing team using an Agile product development framework.

Conduct video stand-up meetings.

One of the key features of Agile development is having co-location and mini daily stand-up meetings to monitor the project’s progress and adapt to changing situations. Through an outsourced team, you can have daily update meetings virtually. You may opt to use Skype, Google Hangouts, and other video conferencing software. These tools enable you to communicate effectively with an overseas distributed team.

Develop specific QA testing functions.

Through outsourcing, there is vital time-zone difference between your outsourced testers and in-house developers. With the time difference, this can cause daily delays in the software delivery to the testing completion. It is essential to delegate specific testing functions for the outsourced team that this will not impact the work of your in-house developers.

The outsourced QA team can do performance testing and software integration while your local developers can conduct automatic unit testing to assess the project validity.

Continuous integration is the method of integrating the newly developed code into the entire project so that every iteration is a functional product. In automatic unit testing, you have an added code that works to validate the main written code.

By integrating continuous integration and automatic unit testing, you are sure that the product code works effectively, and any issues are resolved prior to get worse.

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